Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options after backlash from users.
